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Work: Projects

Case Studies

Service & Experience Design

Mapping Internal Data to Website with Design Thinking

Aligning Cross-Functional Teams' Information to a Single Source

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Mixed Methods Design Research | Client Work

Primary care clinic for Austin Community College

Designing Austin Community College's first-ever on-site primary care clinic.

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 Service & Experience Design | Visual Design

Patient Journey Strategy

Spearheading strategy and alignment of the future state of the techstack with the patient journey.

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User Research | Client Work

Patient research on acquiring a surgery

Worked with the startup PatientPartner in order to discover commonalities and pattern when patients acquire a surgery.

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Systems Design | Visual Design

Asthma in children from low-income areas

Understanding the system and the relationship between low income neighborhoods and asthma in children.

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Service & Experience Design/Research

Revamping Scheduling Guidelines through Human-Centered Design

Exploring Contact Center Agents' Scheduling Challenges

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Service Design & Design Strategy

Service
Blueprint for Gaps in Care Campaigns

Optimizing outreach campaigns through service design & system design.

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 Service & Experience Design | Design Research

You+ 

A hyrbid analog and digital approach to prepare you and your network for the postpartum experience.

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Service Blueprint | Insights

Appointment Scheduling Journey

Pulled from ACC Primary Care Clinic insights, a blueprint to show the Patient Experience scheduling an appointment.

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Work: Projects
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Other projects

Quali-tree

2-day Design Challenge

Designed a health hack for a colleague to reduce food waste and enhance produce longevity in the fridge.

Quali-tree
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