Work: Projects

Case Studies

Service & Experience Design

Mapping Internal Data to Website with Design Thinking

Aligning Cross-Functional Teams' Information to a Single Source

Mixed Methods Design Research | Client Work

Primary care clinic for Austin Community College

Designing Austin Community College's first-ever on-site primary care clinic.

Service & Experience Design | Visual Design

Patient Journey Strategy

Spearheading strategy and alignment of the future state of the techstack with the patient journey.

User Research | Client Work

Patient research on acquiring a surgery

Worked with the startup PatientPartner in order to discover commonalities and pattern when patients acquire a surgery.

Systems Design | Visual Design

Asthma in children from low-income areas

Understanding the system and the relationship between low income neighborhoods and asthma in children.

Service & Experience Design/Research

Revamping Scheduling Guidelines through Human-Centered Design

Exploring Contact Center Agents' Scheduling Challenges

Service Design & Design Strategy

Service
Blueprint for Gaps in Care Campaigns

Optimizing outreach campaigns through service design & system design.

Service & Experience Design | Design Research

You+

A hyrbid analog and digital approach to prepare you and your network for the postpartum experience.

Service Blueprint | Insights

Appointment Scheduling Journey

Pulled from ACC Primary Care Clinic insights, a blueprint to show the Patient Experience scheduling an appointment.

Work: Projects

Other projects

2-day Design Challenge

Designed a health hack for a colleague to reduce food waste and enhance produce longevity in the fridge.