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Hi There🫶🏽
I'm Krezia Anne!

(kree-sha an), she/her/hers.

Design Strategy | Systems & Service Design | UX Research | Workshop Facilitation | Visual Design

I am currently an Experience Designer at Baystate Health. A great amount of my work is at the intersection of people, processes, and technology in both phigital (physical & digital) realms. I am dedicated to work with and for people in communities to assess their needs and create solutions for them in order to have favorable experiences. As one might put it, dancing my way through with human centered design, and bringing along those to dance with me as well. 

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Service Mapping ACO Care Management with

UX Research

-proprietary information-

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Insights & Recommendations for a Student-centered Primary Care Clinic

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Leading & Facilitating HCD Workshops for Springfield's Age Friendly Health Tech Showcase

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Customer Experience Design for Out of Gaps in Care Campaigns

(Web, SMS, Email)

-proprietary information-

Systems Mapping

Mapping Internal Data to Website with Design Thinking

-proprietary information-

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Service Blueprint for Out of Gaps in Care Campaign

-proprietary information-

Home: Welcome

Made 2023 with some good music 🎶

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